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Much has been written
in the legal and psychiatric literature recently regarding
the repressed memory syndrome, its validity and reliability,
and its use in by-passing the statute of limitations.
(see MAR, Vol. 5 No.5, 21/26/1997) However, there has
been less inquiry into the reliability of memories that
have not been repressed and that form the basis for
psychological histories as told by a patient or client.
Every day in thousands of psychologist offices, patients
relate psychological histories - detailing the background
of their life, significant events and traumas. They
also relate their reactions to those events, as well
as their opinions regarding the most relevant and influential
aspects of their histories. The relative contribution
of their own behavior and that of others is apportioned,
and blame is often assigned. But, how accurate are those
accounts and interpretations? How reliable are the memories
that we think we have, and that we believe have not
been forgotten?
Every psychological
history is a review of early development, familial dynamics,
important relationships, work history and adjustment,
personal stressors in crises, marital conflicts, etc.,
and, at least in the first instance, relies on the account
of the narrator. But, every divorce lawyer, for example,
knows how varied the accounts of the spouses in a marital
contest are about what happened in the household and
in the marriage. Similarly, every employment lawyer
knows that the account of an employee, or employer for
that matter, must be weighed in the context of more
complex organizational dynamics. And every psychiatrist,
psychologist, and mental health provider should know
that there can be another side to the story that is
presented by their patients. Indeed, over the course
of therapy, alternative interpretations and impressions
of events may be brought out in order to help patients
grow in a deeper understanding of themselves and their
life. Unfortunately, however, the therapeutic alliance
that is formed and the empathy which is a natural phenomenon
of good therapy, leads to identification with the patient's
account. With time, the narrative of the patient is
reconstructed or reinforced by the narrative of the
psychologist, and takes on a life of its own which may
be far removed from historical events.
A few specific examples
may be necessary here. Patients describing their premorbid
home life as happy and content, may be ignoring or denying
secrets within the household which all the members mutually
held. The secret of having an alcoholic parent is a
common example of this. On the other hand, descriptions
of traumatic incidents at the hands of an alcoholic
parent may overshadow in the patient's memory a myriad
of other incidents and experiences throughout development
and in relationships which were even more instrumental
in personality formation. The traumas from the parent
become a natural and convenient focus for blame. The
psychoanalytic stereotype that everyone's problems stem
from their mother, illustrates this in jest but is practically
not too different from what occurs in the construction
of psychological narratives. Another example might be
when patients describe an oppressive boss who is too
demanding, unfairly critical and who creates intolerable
stress at the job. While possible, the patient may be
unwilling to face a pattern of his or her own poor work
performance and personality disturbance which was present
not only in this but in other employment settings. Often,
psychologists will not adequately scrutinize generalized
statements such as: "I was abused throughout childhood...my
parents neglected me...my wife is controlling and demeaning",
or in the alternative, "I've always been a respected
worker...I never had problems before the accident...my
home life was happy." Although such statements
may reflect a general impression which could be substantially
accurate, they are too readily accepted without more
detailed inquiry and become part of the psychological
narrative, which continues to be retold as fact. Inaccurate
generalized statements may have nothing to do with conscious
fabrication or deliberate misrepresentation, but may
only be due to memories which are vulnerable to distortion.
There's a popular
adage that if you have ten eyewitnesses to an event,
you will have ten different accounts. While this may
be an exaggeration, most criminal prosecutors who have
accumulated dozens of witness statements will attest
to its near truth. Those statements invariably have
significant contradictions, not only in the factual
accounts, but even more in the subjective impressions
of motive, malice, temperament and predisposition, and
blame. This might appear as if memories have no validity.
This is not so; only that they are subject to distortion
by time and various influences. Memory can be generally
divided into two steps, that of recording and of retrieving
This complex process can be outlined, from one perspective,
as follows:
(a) The recording
of events perceived to create memory is never a pure
step, but inevitably involves some interpretation of
the event being recorded. That interpretation comes
from previous memories that have been recorded and now
are retrieved simultaneously to help in the interpretation.
So the recorded information is automatically altered
as it enters.
(b) When retrieving
information which has been previously recorded, once
again, it will not be just the original perceived events,
but will include the earlier interpretation. Plus, the
current retrieval involves a selection of only portions
of recorded information based on current needs, feelings,
and context. The newly retrieved information is, therefore,
altered even further from that originally perceived.
(c) The process of
retrieving, with its multiple layers of influence, now
itself rerecords the memory, and at some future time
this re-recording may appear to represent the original
recorded information when in fact it has been subject
to significant alteration. This process repeats itself
adding new layers of influence each time. Once the tale
has been told dozens of times, the final product may
be a distant shadow of the original perceived event.
Researchers have
shown that memories are influenced by decay over time
as well as by interference. Biological processes, of
course, play a major role and a number of brain conditions
are known to affect memory. For example, in senile dementia,
the failure of memory retrieval, especially of recent
events and experiences, causes patients to "fill
in the blanks" or to evade a subject so as not
to appear stupid. Traumatic brain injured patients,
similarly, may learn to guess or approximate responses
out of embarrassment for their deficit. A dramatic example
of brain injury and memory distortion is a condition
known as Korsakoffs psychosis, caused by chronic alcoholism.
Here, patients will confabulate detailed and often colorful
accounts subject to suggestion, and accept their own
confabulation as reality.
Psychological processes
also distort memory. This can be divided into two broad
categories, personal myth and memory constructionl.
The personal myth is a fundamentally distorted narrative
of a person which has been accepted as reality as a
theme that defines the individual to himself or herself.
Personal myths are how we want to see ourselves or how
we have learned to see ourselves over time. This can
be an idealized inflated self view, or a self deprecating
one. It can involve heroes and villains and mythical
struggles. Often it leads to rich detail in the recollection
of events that are consistent with the myth. Where memories
are faulty, they are supplemented by association with
memories that are retained in order to reinforce the
theme. For example, in the highly charged time of adolescence,
good or bad actual memories may, by association, lead
to correspondingly good or bad false memories of events
that are not recalled, but appear to be correct and
consistent with the theme. Now, one's adolescent period
is represented in memory by "numerous" events
and feelings of a particular nature which are forever
etched in the same theme.
Memory construction
takes place with or without a theme and is influenced
by numerous factors. Elizabeth Loftus and colleagues
have shown how leading questions can significantly alter
memory reports, and post-event misinformation can distort
the memory of an original event. She has shown through
her research the dramatic influence of suggestibility
to eyewitness testimony. This is particularly prominent
when the source of a memory has been forgotten, i.e.
was it seen, heard, or just imagined? Here, post-event
misinformation is a powerful generator of erroneous
memory of the events. In addition, there are numerous
biases that occur through retrospection, when an individual's
current attitude and information now available influence
how things are recalled. The environment in which the
individual retrieves the memory must also be scrutinized.
A significant example of this is when hypnosis or a
hypnotic setting is used for memory recollection. Although
widely claimed to have a role in retrieving forgotten
events, hypnosis also has a significant potential for
inducing false memories The person's current mood can
also exert a significant biasing effect on memory retrieval,
so that information that is consistent with thecurrent
mood tends to be well remembered, but information that
is not consistent is poorly remembered.
Finally, though memories
are so susceptible to distortion, people often have
a great deal of confidence that their false memory is
accurate. Even with highly emotional events such as
the assassination of President Kennedy or the Challenger
disaster, studies have shown that memories are subject
to distortion while people express assuredness that
they are recalling correctly the event, where they were
at the time and their reactions to it. Other studies
have shown that both children and adults who are suggested
false memories, will later be convinced that the events
surrounding the false memories actually occurred. It
follows, therefore, that when a particular memory is
necessary or when an individual is invested in what
that memory represents to them, they may stick tenaciously
to the truth of their assertion. But, that may not represent
an accurate account of events or their history.
The importance of
memory distortion and the creation of mythical narratives
is clear if psychologists are to have a good understanding
of their patients. It is even more important if that
account is at issue in litigation. The circumstances
of memory retrieval must always be scrutinized and generalized
statements must always be dissected. This is a painstaking
and time consuming process which is often met by resistance
on the part of the patient or client. Yet, in the final
analysis, both psychological treatment and litigation
will be enhanced if it is done.
(see Schacter, D.
S.: Memory lDistortios1: How Minds, Brains, and Societies
Reconstruct the Past. Cambridge, MA, Harvard University
Press, 1995.)
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