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The role of suggestibility in
mental damage claims is underestimated and, as research
suggests, may be underestimated generally as a factor
in the formation of all our perceptions and how we process
information (1). In essence, suggestibility allows us
to perceive what we already believe or want to believe.
While this may have adaptive value, those perceptions
are not necessarily true. This article will look at
the phenomenon of suggestibility from the standpoint
of its essential elements, the purpose it serves, its
historical manifestations, and its mechanisms of operation.
In particular, the focus will be on the influence of
suggestibility in mental damage claims with regard to
the issue of causation and extent of damage.
Throughout history, man has tried to persuade
and influence his neighbor to think or to act a certain
way. The ease with which the neighbor is persuaded or
influenced is sometimes thought of as suggestibility.
In fact, suggestibility is something more than just
being persuaded or influenced. It is the acceptance
or change of one's own judgment, opinions, or patterns
of behavior without critical response (2). It is acceptance,
often with conviction and in the absence of logically
adequate grounds for the acceptance. Suggestibility
is made possible by a number of factors: the force of
the suggestion, its duration, the personal characteristics
of the communicator, one's motivation to respond to
the suggestion, and the content of the suggestion (1).
In literature, the question of mass suggestibility was
analyzed eloquently in Dostoyevsky's great novel, The
Brothers Karamazov, in the chapter entitled "The
Grand Inquisitor" (3). From this analysis emerged
what is sometimes known as the "Three M's"
to explain suggestibility: master, mystery, and miracle.
Suggestibility is said to require someone who appears
to be a master with special powers, a mystery that is
not ordinarily comprehensible by others, and a seeming
miracle performed by the master, which shows the capability
of solving the mystery.
Suggestibility is seen in its most dramatic
form in cult behavior. The Jonestown Massacre in 1978
shocked the world when over 900 people committed mass
suicide under the influence of a deviant master (4).
Similarly, the termed "Stockholm syndrome"
(5) may characterize the individual influenced behavior
of Patty Hearst, and more recently Elizabeth Smart,
in which they identified and participated with the activities
of their captors. Such behavior on first glance may
appear to be gullible or naive. Certainly it is not
flattering. Most people do not like to think of themselves
as suggestible. However, suggestibility is ubiquitous
and an ever present determining factor in all our behavior.
There may be nothing that we do, feel, or believe that
is not somehow linked to suggestibility.
Suggestibility may be external or internal,
direct or indirect (1). Direct suggestibility comes
through communication by the influential people in our
lives, past and present. It comes indirectly, as well,
through social cues, attitudes, and expectations. However,
suggestibility can also be internal, springing from
ourselves and our own need or desire to perceive life
in a particular way. Whether external or internal, suggestibility
leads us constantly in ways that may not be readily
apparent.
SUGGESTION AND FANTASY
Suggestion and fantasy are closely linked.
Ethel Person in By Force of Fantasy explains
that fantasy is integral to the way the mind works (6).
Fantasies, daydreams, and other mental scripts and scenarios,
filter our experience of the inner and outer worlds
to a surprisingly large extent. In many ways, fantasy's
role as a filter for interpretation is analogous to
that of Piaget's schemata (7). In Piaget's view, mental
schemata, grown from earlier experiences, are the templates
by which we take the physical reality of the outer world,
and transfer it to our inner world of knowledge. What
schematas are for Piaget in experiencing this physical
reality, fantasies are for Person in the motivational
world, i.e., that which forms our interpretation of
reality, and our choices and behaviors. In effect, fantasies
are the currency of our subjective experience.
A suggestion may be thought of as a borrowed
fantasy (6). Borrowed fantasies can arise from explicit
or subliminal communications, in exchanges with people
we know or encounter, from our social milieu generally,
or as the product of our own construction. Because no
fantasy can entirely encompass the complexities of reality,
every fantasy is incomplete and at least partially erroneous.
Similarly, every borrowed fantasy must be at least partially
erroneous, but may be required for survival in a complex
and incomprehensible world. Therefore, fantasy, borrowed
fantasy, and suggestibility are not necessarily pathological.
They are also not just passive processes. People actively
seek out fantasies and suggestions in order to make
sense of the incomprehensible. They regularly pick and
choose which suggestions they will accept, often based
on their own preordained beliefs. While suggestibility
and fantasy formation may be understandable, they become
problematic when brought into the courtroom as reality.
In criminal law, this is seen in the context of false
or suggested confessions, in children's erroneous reports
of sexual abuse, and in distorted witness accounts of
a crime or circumstances surrounding the crime. The
focus here will be on civil law and how suggestibility
and borrowed fantasies affect mental damage claims.
FUNCTIONS OF SUGGESTIBILITY
Suggestibility serves a number of functions.
It is used to provide order and adaptation, to create
a locus of control, as a mechanism of wish fulfillment,
to establish self-protective vigil, and as a defense
mechanism for conflict resolution. Because we live in
an ambiguous, changeable, and mysterious world, we desire
masters and miracles to solve those mysteries. Through
suggestibility, man has participated in rituals, rites,
and ceremonies that help bring order and adaptation.
Such practices allow us to connect with the spiritual
and the mysterious, and serve as a purported means to
control our destiny. In more primitive cultures, millions
of people still practice voodoo, demon exorcision, connecting
with the spirits of ancestors, and a multitude of techniques
for faith healing (8). These magical beliefs and traditions,
however, are also not just the result of passive suggestibility,
but involve active participation of the individual and
the community. The prerequisite for the success of the
suggestibility in these instances is a relaxation of
one's social cognitive framework, and an overvaluation
and patterning of the resulting experience by a social
agreement (9, 10). It is, therefore, a two-way street.
We are provided powerful suggestions and we agree to
be suggested. Suggestibility is also present in modern
western cultures and in most western religious traditionssometimes
to an overwhelming degree. Faith healing, for example,
is a common practice with thousands of individuals attending
large stadium gatherings to witness masters performing
seeming miracles. In addition, the Internet has over
300,000 sites that deal with fortune telling, tarot
cards, astrology, etc., clearly supported by a public
willing to be suggested.
Another related function of suggestibility
is to serve as a locus of control. Whenever a problem
is externalized and given a definition or label, we
feel less helpless (11). Our uncertainties over health,
emotional stability, and peace of mind are helped by
establishment of a locus of control in which we now
do not feel at the mercy of these unknowns, since they
are at least defined. It is known, for example, that
in chronic pain, individuals who have a locus of control
so that they do not feel as powerless, will do far better
in managing their discomfort (12). Because locus of
control can be so important, it drives suggestibility,
and pushes people to seek suggestions. In addition to
numerous scientific explanations available to help distress
and cure illness, countless numbers of remedies can
be found in self-help books and Internet websites providing
answers for almost any medical and personal problem.
Just a few examples of self-help books include Sex
for Dummies; What Should I Do With My Life?;
Chocolate for a Woman's Courage; Liars, Lovers,
and Heroes; Don't Be Nice, Be Real; and Kiss
My Tiara. They in effect suggest a simplistic and
reductionistic approach to a problem, but one that provides
some relief. These sources are not without their merit,
but beyond any substantive message which they carry
is the underlying mechanism of suggestibility for the
sake of locus of control.
Another function of suggestibility is
wish fulfillment. Suggestibility seems to be promoted
by the need to see a certain result. The area which
most exemplifies this is that of placebo response. Although
some recent articles have suggested that placebos have
only a minimal and short-lasting effect, there is recognition
that the greatest impact is in the area of pain and
emotional states (13). Controlled trials of placebo
versus antidepressant medication over 20 years found
that while the placebo response is highly variable,
it is often substantial and has increased significantly
in recent years (14). When placebo is combined with
suggestions that reinforce what the placebo is to do,
the results are robust (15). It has long been held that
upwards of one-third of all patients will show clinical
improvement in response to placebo, and that the response
is not limited to any particular types of individuals
(16). Of course, placebo is not exactly nontreatment.
Central nervous system processes may be involved as
a physiological effect of expectation. Regardless of
the physiological component, though, the initial stimulus
is through suggestibility. A parallel issue to placebo
response is that of compliance. Research studies show
that experimental subjects have a desire to cooperate
with the experimenter, and are willing to endorse the
judgments of others, even to the point of lying, in
order to not let the experimenter down. Again, the active
role of the individual being suggested is evident (17).
Wish fulfillment and suggestibility are exploited by
the advertising industry. By suggesting an association
to their product, e.g., good health, attractiveness,
or power, companies hope they will lead the consumer
to purchase the product. Billions of dollars are spent
annually and successfully because of our suggestibility
(18).
Suggestibility can also help provide a
self-protective vigil for people. For example, the suggestion
of possible danger arouses the autonomic nervous system
before the danger actually presents itself. This, of
course, mobilizes an individual for fight or flight,
if and when the danger actually appears. In some instances,
however, suggestibility can have an excessive and unwarranted
arousal effect. This occurs in pathological anxiety
states and in mass hysteria reactions such as fears
of anthrax or AIDS. At the same time, when the autonomic
nervous system is so aroused, individuals are even more
prone to further suggestibility and will respond to
a source that seems to offer solutions for safety even
if false (1).
Finally, whether to ward off anxiety of
an uncertain situation, or to resolve a more covert
conflict, suggestibility can be helpful in coping with
stress and in maintaining overall psychological and
biological homeostasis (19). In that sense, suggestibility
serves as a defense mechanism for conflict resolution.
For example, sanctioned dissociation can allow individuals
to remove themselves from intolerable stress. Trance-like
states and illusions of possession, orgiastic ritual
practices, and even group revival meetings can have
a cathartic purpose. More importantly, however, is the
defensive role of accepting an illusion about oneself
or one's world that is self-serving. It allows an acceptable
or desirable definition where none would otherwise exist.
One body of research proposes that mental health is
largely a function of self-illusion, and that people
tend to be happier, less depressed and more productive
if they are skilled at misperceiving themselves and
their relationship to the world around them (20). The
illusion can answer either one's immediate needs or
provide a face-saving way of maintaining an idealized
self-image. In addition, private dissociation is a long-known
means of escaping overwhelming trauma.
MECHANISMS OF SUGGESTIBILITY
There have been few formal research studies
of the mechanisms of suggestibility as a general phenomenon.
However, there has been attention to hypnosis both from
the standpoint of psychological and neurophysiological
mechanisms. It is still debated whether hypnosis is
on a continuum with ordinary suggestibility, or whether
it is a unique phenomenon. From a psychological standpoint,
it does involve similar elements to ordinary suggestibility,
i.e., dissociation of higher executive functions and
the acceptance of an illusion. A frequent area of research
has been to determine the propensity of individuals
to be hypnotically suggestible (21). In spite of numerous
studies, there has been no general acceptance of any
suggestibility tests to predict this (22-24). There
may be some inverse relationship with self-esteem, and
a possible relationship to neuroticism. Intelligence,
though, is not a good indicator, and gender has not
been consistently correlated. Sociability may increase
suggestibility, but there is no clear distinction between
introversion and extraversion as a predictor. Some authors
have described fantasy proneness as a predictor (25),
but if fantasy is a filter for all of us to interpret
our world, then this characteristic may be hard to isolate.
A number of neurophysiological mechanisms
have been identified in association with hypnosis and,
therefore, may have a relationship to ordinary suggestibility
as well (26). These include right brain activation,
decreased alpha and increased beta EEG waves, endorphin
release, biofeedback effects, immune changes, and more
recently, gene expressions and neurogenesis (27). The
latter has focused on exploring how novel interactions
between the organism and the environment initiate cascades
of gene expression, protein synthesis, and nerve formation.
The therapeutic effects of hypnosis may involve these
mechanisms. Of course, the counterpart also occurs when
suggestibility and the expectancy of sickness can promote
invalidism rather than healing. Clearly the area is
not well understood yet. With all the advances in neuroscience,
there is also still no satisfactory biological understanding
of complex mental processes (28), such as might be operative
in suggestibility. Regardless of which mechanisms are
involved, the process starts with what people believe,
what they want to believe, and who and what influences
that belief.
SOURCES OF SUGGESTIBILITY
In mental damage claims, there are several
potential and overlapping sources of suggestibility
(see Figure). First, there is the cultural legitimatization
of mental disorders that become the basis of a mental
damage claim. Second, the doctor (or treatment provider)
who diagnoses, treats, and supports a mental disorder
can influence the person making the claim. Third, the
lawyer who interacts with the person in the process
of seeking a legal remedy can affect what is being claimed.
Finally, the person himself or herself can actively
seek out suggestions or construct suggestions of symptoms
for some personal need, becoming convinced in the process
of the legitimacy of a disorder.

The Culture
Demonstrating the power of suggestibility
on mental disorders by the culture are a host of culture-bound
syndromes unique to certain peoples (29). For example,
classic syndromes described in the psychiatric literature,
such as amok (a dissociative episode of violent
aggressive behavior found in Malaysia and a few other
areas of the world), or pibloktoq (spells in
which Eskimo women scream and tear off their clothes
while crying out like a wild animal) were discovered
many years ago. However, even today, newer forms of
culture-bound syndromes exist, including conditions
such as brain fag (seen in West African students
who develop head and neck pain, visual problems, and
fatigue from "too much thinking"), and maldeojo
(a condition in Mediterranean cultures in which children
are thought to have an "evil eye" when they
experience fitful sleep, crying, and gastrointestinal
symptoms). Locality specific syndromes of this kind
may spring out of folk concepts and social traditions
to produce the uniquely troubling presentation. There
may be counterparts to these same syndromes in western
cultures as well, labeled as dissociative disorder,
panic disorder, hypochondriasis, anxiety reaction, or
paranoid state. The substance of the condition may be
the same, but the specific form is culturebound.
In our western culture, we also have unique
conditions which appear to be culturebound. These include
anorexia nervosa and other eating disorders, dissociative
identity disorders, and various somatoform syndromes.
Somatoform syndromes are particularly culturebound and
legitimized in their unique form (30). Such labels as
sick building syndrome, multiple chemical sensitivity
syndrome, chronic fatigue syndrome, fibromyalgia and
others have become prevalent, and often have similar
core symptoms. In addition, these somatoform syndromes
have evolved here in the United States and in Europe
as others, e.g., hysterical paralysis, spinal irritation,
and neurasthenia have presumably disappeared (30, 21).
There also has been a dramatic increase in the numbers
of diagnosed mental disorders generally. The Epidemiological
Catchment Area Study and the National Comorbidity Survey
have shown increasing percentages of individuals labeled
as mentally ill when using criteria such as those established
in the Diagnostic and Statistical Manual of Mental
Disorders IV-TR (DSM IR-TR) (32,33). This has created
concern that normal variants within a population are
now receiving a diagnosis of a mental disorder. There
also appears to be political and legal sanctioning within
our culture of mental illness and disability that affects
the prevalence of disorders. This has been shown in
a number of studies dealing with chronic pain, whiplash,
and repetitive motion injuries where nonmedical or somatoform
factors may be operative (34-36). Critical questions
present, therefore, with regard to the issue of cultural
suggestibility. Does culture simply serve as a filter
which suggests the form or degree of expression of an
individual undergoing homeostatic disruption? Does culture
cause or contribute to the homeostatic disruption in
the first place? Does culture suggest, perhaps erroneously,
the cause of homeostatic disruption?
The Doctor
The medical profession promotes health
as its aim, but may inadvertently also promote illness
Iatrogenic sources of illness and even harmful exploitation
of patients by the medical profession are not infrequently
a subject of attack in the literature (37, 38). Theoretical
biases enter the practice of the doctor (or treatment
provider) and can direct the patient's illness through
suggestibility. Specialists, in particular, are paradoxically
more likely to overdiagnose that with which they have
the greatest familiarity. For example, rheumatologists
will diagnose more fibromyalgia, neuropsychiatrists
more brain injury, and trauma specialists more posttraumatic
stress disorder. Obviously, the expertise of the specialist
allows for more sophisticated analysis and possible
identification of missed diagnoses. But, in cases where
symptoms are more subjective, there can be a higher
percentage of false positives by specialists. For example,
specialists may not have the full scope of a patient's
history, and may view symptoms from a more narrow perspective.
Nonetheless, the specialist becomes for the patient
a master whose diagnosis can be relieving even if erroneous,
just because the problem is now identified. Suggestibility
also takes place in more subtle ways with the doctor's
evaluation itself. Leading questions about a particular
set of symptoms or more formalized questionnaires about
a specific disorder have the potential to transmit what
symptoms should be endorsed. This is known as interrogative
suggestibility (39). With a patient's desire to be compliant,
further endorsement of the symptoms of a suggested disorder
can easily occur. Finally, the treatment of a disorder
reinforces the suggestion, especially when that treatment
is extensive and coupled with a treatment team or specialized
center dealing in the claimed disorder.
The Lawyer
The lawyer, like the doctor, can have
a theoretical bias which comes from specializing in
a particular type of law, e.g., personal injury, neurolaw,
or toxic exposure. The lawyer has even less information
available about alternative explanations than the doctor
who specializes in a particular disorder. The lawyer
also has more reason to find damage from a disorder
because the greater the damage, the greater the recovery,
and the greater the profit and monetary gain for both
the client and the lawyer. Interrogative suggestibility
is potentially even greater with the lawyer because
every question posed by the lawyer to his or her client
is potentially leading to what is recoverable and what
is not recoverable in the lawsuit. Clients can quickly
realize which symptoms or what type of impairment they
must endorse in order to establish a potential damage
award. The history of symptoms of the disorder is then
shaped through intense interactions with the lawyer
in preparation for deposition and court testimony. This
creates a significant opportunity for restructuring
of that history and eliminating or embellishing symptoms
supportive of the claim. Though there has been recent
attention to lawyers coaching their clients deliberately
to create the presentation of a particular disorder
or degree of damage (40), much of the presentation can
just as easily occur through inadvertent or more unconscious
processes where a desired result is sought. Both lawyer
and client then become subject to suggestibility that
is mutually reinforcing.
The Person
As described in more detail earlier, the
person claiming mental damage is not necessarily a passive
recipient of suggestions from the culture, the doctor,
and the lawyer. There is an active social dynamic which
takes place, in which the person's role is not just
one of automatic reaction but, instead, is deliberate,
strategic, and meaningful. Again, this can occur on
a conscious or unconscious level. Where conflict resolution,
satisfying personal needs, or impairment in the service
of the ego is found, the role of the person is particularly
active. That role has often been underestimated in modern
concepts of disorders in which reactions that are beyond
an initial injury are attributed to diathesis stress
(41) or a mere process of pathological conditioning
(42). While those are valid concepts, they may not take
into account suggestibility and, especially, autosuggestibility.
For example, it is not uncommon for autosuggestions
on the part of the person to create or expand symptoms
of a disorder. Literally, people can talk themselves
into being sick, and at times talk themselves out of
it, based on what their needs are. Autosuggestion may
also play a part in memory distortion, and reconstruction
of one's own history as part of a claim (1, 43). This
can result in the creation and expansion of symptoms,
false perception of a disability, and misattribution
of the cause of a condition.
LEGAL ISSUES
In mental damage claims, the role of suggestion
must be analyzed both from the standpoint of causation
and extent of damage. Was the claimed injury or accident
the cause in fact of the disorder, if it was suggested?
What if only the degree of the disorder was suggested,
was the injury or accident still a substantial factor?
What was the proximate cause? Was the harm suffered
foreseeable and within the scope of the defendant's
risk? What if only the form and degree were suggested?
In the absence of a preexisting disorder of the same
or similar kind, the exact harm or manner need not be
foreseeable by the defendant, but is the mental disorder
that is suggested still part of the general kind of
harm that can occur in such injuries or accidents? Much
depends on how the sources of suggestibility are viewed.
Certainly, suggestibility can play a role in any mental
disorder, e.g., depressive disorders, anxiety disorders,
posttraumatic stress disorder, and others. However,
a few cases in the last several years involving causation
and damages issues in somatoform disorders help bring
some of these issues to light.
In Bahura et al. v. SEW Investors et
al. (44), a number of employees brought action against
owners and managers of buildings in which they worked,
claiming to have suffered neurological injuries as a
result of allegedly contaminated indoor air during a
renovation. Although the employees claimed that their
injuries were physical, their attorney argued to the
jury that even if their symptoms were due to somatization,
as defense experts testified, they should still be entitled
to recover damages. The jury found that one of the plaintiffs
was physically injured but four only believed that they
were, i.e., they suffered from somatization. The trial
judge concluded that the somatization plaintiffs' injuries
were not "serious or verifiable" and that
"somatization is not a compensable injury in these
circumstances." The appeals court reversed in part,
ruling that a jury could reasonably find that the psychogenic
injuries suffered by the somatization plaintiffs were
serious and verifiable and that a somatoform disorder
is compensable. The court relied on defense experts
who had testified that the symptoms were real and not
due to malingering, but were caused by the "belief"
that chemicals used in the renovation were responsible.
Furthermore, defense experts acknowledged a causal link
between the plaintiffs' somatization and the conditions
at the workplace, saying that the symptoms were "the
product of odorant conditioning, a process by which
an unpleasant reaction to noxious chemicals or odors
causes a person to associate similar odors with that
adverse physical reaction." In Bahura, defense
experts clearly made the case for the plaintiffs and
the defendant did create unsafe conditions during the
renovations by using a noxious chemical. The causation
question might be different though, if there was merely
an unpleasant smell from a chemical that was completely
safe. Should the defendant have known that unpleasant
smells might frighten some people into somatization?
It does not appear that alternative explanations for
the plaintiffs' symptoms were identified in this case,
or perhaps not explored. For example, did any of the
plaintiffs have personal motivation to report such symptoms
either for secondary gain purposes in their litigation
or as a resolution to some personal conflict? What if
some of the plaintiffs had a personality predisposition
either to somatization or to hysterical reactions? Should
the defendant be liable in such an instance regardless
of whether or not the chemicals were noxious? How much
of the plaintiff's symptomatology needs to be suggested
before there is no liability?
An earlier Nebraska decision also addressed
the issue of somatization, and by inference suggestibility.
In Wasiak v. Omaha Public Power District (45),
the plaintiff was involved in a minor motor vehicle
accident, which initially resulted in the plaintiff
being diagnosed with cervical and lumbar strain and
concussion. At trial, the plaintiff's expert testified,
among other things, that the plaintiff suffered with
a persistent traumatic brain injury. Defense experts,
on the other hand, testified that there was no brain
injury and that the plaintiff's symptoms were the result
mainly of a somatoform disorder. The defense experts
indicated that the plaintiff was "unconsciously
making up his brain injury symptoms to benefit from
the secondary gains of not working and the gratification
one might sense when being cared for by one's family."
The defense experts did not testify that the patient
was malingering. The trial court held that while the
accident did not cause traumatic brain injury, the plaintiff's
somatization was caused by the accident. Again, defense
experts did not say that the accident was not the cause,
only that it was not a brain injury but the result of
somatization. The appeals court affirmed. Here, there
was no evidence that the plaintiff had a somatoform
disorder that predated or was unrelated to the accident.
So, in essence, the trial court ruled that the patient's
injuries from a causation standpoint were uncontested.
The facts of this case may have prevented defense experts
from concluding that the accident did not cause the
somatoform disorder, perhaps because there was an actual
initial physical injury. However, what if there was
no physical injury? Should the defendant be liable if
the somatoform disorder is entirely the product of mental
mechanisms such as suggestibility? Should this be automatically
considered an emotional reaction to the accident? What
if the accident was not one which would have created
any significant emotional distress at the time? Is a
plaintiff's belief of injury enough, even if the accident
could be objectively viewed as not traumatic in any
way? The answers to these questions are dependent in
part on the etiology and mechanisms in somatoform disorders.
Do they represent an objective condition with clear
parameters, or are they merely subjective states that
are not accurately measurable and have kinship with
factitious disorders and malingering?
A recent decision of the Social Security
Administration examines the nature of somatoform disorders
from the question of disability. In Carradine v.
Barnhart, Commissioner of Social Security (46),
an administrative law judge was found to have committed
reversible error when he held that evidence of somatization
implied that the claimant exaggerates the severity of
symptoms she reports. The judge had remarked that "medical
examiners and treating physicians have not been able
to find objective evidence to support (the claimant's)
extreme account of pain and limitation." The appeals
court, in disagreeing, indicated that, "pain is
always subjective in the sense of being experienced
in the brain. The question of whether the experience
is more acute because of a psychiatric condition is
different from the question of whether the applicant
is pretending to experience pain or more pain than she
actually feels. The pain is genuine in the first, the
psychiatric case, though fabricated in the second. The
cases involving somatization require this distinction."
While somatoform disorders are genuine conditions and,
by definition, are not intentional (29), the distinction
is not a bright line. Similarly, while somatoform disorders
can result in disability, the role of exaggeration and/or
suggestibility are not irrelevant issues. The dissent
in Carradine, disagreeing with the majority opinion,
supported the administrative law judge by recognizing
that the absence of objective medical evidence required
a credibility determination that would address the question
of exaggeration. The mere presence of a somatoform disorder
does not mean that all of the patient's symptoms should
be accepted at face value without scrutiny as to their
consistency or inconsistency. A credibility determination
could be warranted.
Analyzing the role of suggestibility in
mental damage claims requires a review of the law on
causation. Negligence claims at the threshold require
proof that the defendant's conduct was a cause in fact
of the plaintiff's damages (47). In mental disorders,
a scientific connection needs to be established, not
only as a possibility but that such a connection exists
in the plaintiff's case. A cause in fact in many cases
is established by the simple but-for determination,
i.e., but for the defendant's conduct, the plaintiff
would not have been harmed. An alternative analysis
is whether the defendant's conduct was a substantial
factor in causing the harm, i.e., a necessary element.
A simple but-for connection is fairly easy to show,
while a substantial factor analysis may be somewhat
more difficult. In the case of noxious chemicals as
described above in Bahura, either method of analysis
would probably show that they were a cause in fact.
Also, even if the chemicals were not noxious and the
plaintiff only believed they were, they might still
be seen as a cause in fact.
The second analysis in causation for most
negligence claims is that of proximate cause (47). Proximate
cause may appear to be a refinement on the question
of causation itself, but in actuality it is merely a
means of limiting the scope of a defendant's liability.
In other words, while there may be some causal connection,
the harm is too insignificant, remote, logically unrelated,
or just beyond what a defendant should be held liable
for. Proximate cause analysis typically centers on the
question of whether or not the harm was foreseeable.
The exact harm to a plaintiff need not be foreseeable
as long as the general kind of harm that can occur by
such behavior is foreseeable. Taking again the example
of the noxious chemicals in Bahura, if the defendant
could have known that such chemicals could cause fear
or some other emotional reaction then, barring another
cause, a hysterical suggested reaction or somatoform
disorder would still be foreseeable. Sometimes, this
connection is described as one where the plaintiff must
have been in the scope of the risk or in the zone of
danger. In the event, therefore, that the defendant
did not introduce a noxious chemical or one that was
dangerous, and the plaintiff's reaction was solely based
on a false belief or misperception, the proximate cause
argument of foreseeability may not be as solid.
The chain of causation in negligence claims
can be broken by an intervening cause (47). This is
considered a new force which can intervene to trigger
the injury after the defendant's actions and their consequences
have come to conclusion. In such a case, responsibility
now falls on the new intervening cause. However, there
is a limitation by which the intervening cause must
be unforeseeable and superceding. For example, if the
plaintiff who was exposed to noxious chemicals was unsuccessfully
treated by the doctor, the original defendant might
still be liable because treatment for such conditions
is not guaranteed. On the other hand, if the plaintiff
is not suffering from a physical injury, but a condition
is suggested erroneously by the doctor, that could arguably
break the chain of causation. Similarly, the role of
other sources of suggestibility might need to be assessed.
Did the defendant's conduct only create a passive condition
or opportunity for suggestibility to intervene and supercede
as the cause of the mental disorder? Also, did the plaintiff's
own actions or needs create avoidable consequences which
should have been mitigated? Is the harm now an entirely
different harm than would have been foreseen?
In foreseeability requirements, courts
make a distinction between the nature of the harm and
its extent (47). Generally speaking, a defendant is
liable if he or she could reasonably foresee the nature
of the harm done, even if the total amount of harm turns
out to be quite unforeseeably large. Closely tied to
this principle is the concept of the thin skull or eggshell
skull rule. Here, the defendant may have no reason to
know of a particular susceptibility of the plaintiff,
but must take that plaintiff as he finds him or her
(47). This is true even for aggravations of preexisting
injuries or conditions. Typically, in mental damage
claims, the thin skull rule is applied by the plaintiff's
attorney, where even dramatic and/or unusually persistent
symptoms follow a relatively minor trauma. Applied without
further scrutiny, it would make no difference whether
the chemicals were noxious or harmless as long as the
patient believed they were harmful. Even extreme claims
of distress or disability would be attributed to the
defendant.
Courts have grappled with the potential
for mental disorders, because of their subjectivity,
to allow unlimited possibilities of recovery when principles
of cause in fact and proximate cause are applied liberally.
Initially, courts conceived of mental damage cases largely
in terms of an exposure to physical risk or physical
danger. Many courts required that there be a physical
impact or physical manifestation of injury. For the
most part, these requirements have either been discarded
or do not create any practical limitations. Some courts,
therefore, have looked to limiting liability when the
plaintiff's emotional distress is not the result of
fear or shock from a near impact, a sudden event, or
threat of immediate physical injury (48-50). Other courts
have required plaintiffs to demonstrate not only emotional
distress at the time of injury but severe or serious
emotional distress. To this, they have sometimes added
that the defendant's conduct must have been such that
it would have severely distressed a reasonable person
who is normally constituted (51). This does not mean
the plaintiff's special vulnerabilities are not taken
into account, especially when the defendant knows that
he or she is dealing with a very sensitive plaintiff.
Similarly, if the defendant's conduct would subject
him or her to liability for severe distress in a normal
person, there is liability for damages in a very sensitive
person as well, even if those damages are much greater
because of that sensitivity (52). On the other hand,
the normal person rule excludes compensation for emotional
harm when a normal person would suffer no serious emotional
distress at the time at all. If only transient distress
is foreseeable to a normal person, and the defendant
neither knows nor should know of the patient's special
sensitivity, serious distress is by definition not foreseeable
in such an analysis (53). Considering the potential
role of suggestibility in mental disorders, such as
the somatoform disorders in the chemical exposure case
above, an analysis requiring the plaintiff to have been
in the zone of physical danger, or subject to severe
distress that a normal person might feel, might help
balance the potential and significant role of suggestibility
in such claims.
CONCLUSIONS
In summary, the role of suggestibility
in mental damage claims needs greater attention. Suggestibility
is a regular phenomenon in all of our thinking and is
necessary for survival. However, it has the potential
to create distortion and erroneous perceptions in the
context of mental damage claims on issues of causation
and extent of damage. The overlapping sources of suggestibility
include the culture, the doctor (or treatment provider),
the lawyer, and the person who is making the claim.
Legal analysis must take into account that suggestibility
is not merely a passive process of a vulnerable individual
where the thin skull rule might apply, but can involve
an active social dynamic for a particular end. The scope
of the defendant's liability may be limited where suggestibility
has resulted in a superceding intervening cause, where
the type of harm suffered is not the type foreseeable,
or when extreme emotional harm follows an incident where
a normal person would suffer no serious emotional distress
at all.
Copyright 2005 American Journal of Forensic
Psychiatry, Volume 26, Issue 1.
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